Terms & Conditions

Rules for registration and cancellation as well as other conditions for participation in our courses and educational programmes. These apply to both private individuals and companies.


Personal data

The personal information you provide to Human Awareness will be processed to the extent required to fulfill our obligations and to facilitate communication with you. When you sign up for our newsletter or fill out an registration of interest for any of our courses or educational programmes, you simultaneously give permission for Human Awareness to communicate with you (send information, messages, news, advertising etc.) via e-mail, sms, telephone, letter or otherwise, for the purpose appropriate manner.

We process personal data in accordance with the General Data Protection Regulation (GDPR), which came into force on May 25, 2018. The personal data is also processed within the framework of market and customer analyzes, which form the basis for marketing, methodology and business development, and for completing what is required of us by law. Your personal data will not be disclosed to third parties. Want to know more about how we use your personal information? Read our privacy policy.

Registration and payment

For live events, you book your place by paying a registration fee. The remaining course fee must be paid within 30 days and no later than 6 weeks before the course start. If it is less than 6 weeks before the course starts, the payment must be made in accordance with a special agreement, and always before the course starts. Registration is binding and the course fee is non-refundable.


You have the right to regret and cancel your registration by notifying us within 14 days. The time is calculated from the day after the date we confirmed your application.

If you sign up via the web, the confirmation is an email. If you sign up by phone you will receive an oral confirmation in connection with the telephone call.

You exercise the right of withdrawal by notifying us by e-mail or telephone. You then have the right to recover the fee.

If the right of withdrawal is exercised less than 6 weeks before the start of the course, the part of the course fee that constitutes food and accommodation will not be refunded.

If the right of withdrawal is used for a course that has already begun, the part of the fee that is due to that which has already been delivered in the course will not be refunded. Nor for the work that must be done in connection with the course, despite the cancellation.

When repaying the course fee, this will be done within 30 days.


After the right of withdrawal has expired, the registration fee is non-refundable. If the course is cancelled later than 12 weeks before the start of the course, 50% of the course fee will be charged. Cancellation later than 6 weeks before the start of the course is charged 100% of the course fee.


If you find a replacement, that person can take your place. For this, a formal declaration of interest is required and an indicative interview showing that the participant meets the requirements for the course.

Interrupted course

You only have the right to cancel the course at no cost if something unforeseen has happened that prevents you from completing the course. In case of acute illness that prevents participation, and presentation of medical certificates, it is possible to participate in another course, within 12 months. Any additional costs, e.g. food and accommodation for non-attending participants, which arises due to the relocation of the course, the participant is charged.

Cancelled course

Human Awareness reserves the right not to start an activity if the number of registered participants is too low. In these cases, all course fees paid are fully refunded. Other costs incurred as a result of travel or extra overnight stay, etc., in connection with the course, fall outside the scope of Human Awareness and are not reimbursed.